These items are custom made to order and personalized, as such they are not able to be returned or exchanged except in the case of a manufacturing defect
In the rare instance that a defect or mistake on my part occurs please contact me within 48 hours of receiving the item to discuss the nature of the defect and the return of the item.
Please Contact Us with your order number and details about the product with the defect. We will respond quickly to discuss the issue. Any potential returns must be in new, unworn condition, any approved refund wll not be processed until the item is returned. If a replacement is scheduled rather than a refund you may not need to wait for returns to receive the replacement
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.